New Zealand Passport
photo.
NZ DIA needs a 900×1200 px minimum — most tools output the 413×531 px Schengen default and the upload is rejected on resolution.
- 35×45 mm
- Plain light-coloured
- JPEG · 250–5000 KB
Photos deleted within 24 hours · Full refund if your photo is rejected · No training on your photo.
Illustrative model, not a real applicant — this photo is not tied to New Zealand and is shown only to preview the frame and background. Your compliant render will follow New Zealand Passport specs exactly.
A photo, not a selfie. We handle the rest.
Framing, cropping, and background are automatic. But arm’s-length selfies distort your face — most authorities reject them. Take a few steps back instead.
- Ask someone to take the photo from about 1.5–2 m away — or prop your phone and use the timer
- Use the rear camera, not the front / selfie camera — the wider front lens distorts your face
- Face a window for soft, even light; no harsh shadows on you or the wall behind
- Head and shoulders in frame, eyes looking straight at the lens
- Plain-ish background is fine — we replace it with the exact required colour
- Arm's-length selfie — the close focal length stretches your nose and chin
- Wide smile or visible teeth
- Glasses with visible glare on the lenses
- Hats or sunglasses
- Head coverings unless worn for religious reasons
- Hair, earrings, or headphones that obscure your ears
- Another person in the frame — only the applicant
- Photos older than the recency window below
Four steps. Under two minutes.
End-to-end, from picking a photo to downloading the final compliant JPEG.
- № 01Upload your photo
Your browser loads a face-check model (once, ~3 MB) and runs the compliance rules locally. The photo never leaves your device at this step.
- № 02Free compliance check
We verify face position, expression, eyes, centering, and head-height against the New Zealand Passport spec. If something fails, we tell you exactly what to fix.
- № 03Spec-compliant render
Once it passes, we auto-crop to 35×45 mm, replace the background with plain light-coloured, and compress the JPEG to 250–5000 KB.
- № 04Preview, then pay $11
Watermarked preview first — you only pay if you're happy. Download link works for 24 hours, emailed to you as a receipt.
Exact specification
Drawn from Department of Internal Affairs — Passports NZ.
- Dimensions
- 35×45 mm (1.38″ × 1.77″)
- Pixels
- 900×1200 px @ 600 dpi
- Head height
- 32–36 mm (71–80% frame)
- Background
- Plain light-coloured (light grey recommended)#F2F2F2
- File
- JPEG 250–5000 KB
- Use
- Digital upload or printed photo
- Recency
- Taken within 6 months
What reviewers check
The common rejection reasons, ranked by frequency.
- Glasses allowed only if there is no glare on the lenses
- Neutral expression, mouth closed — no smile
- Both ears fully visible
- No head covering unless religious (face fully visible)
- Taken within the last 6 months
Country-specific notes
Notes- 01Prescription glasses are permitted if the frames are not thick and the lenses are not tinted — sunglasses and heavy frames are rejected.
- 02DIA online renewal requires a minimum 900×1200 px image (higher than most global specs).
- 03Neutral expression, mouth closed. A small closed-lip smile is accepted.
- 04Upload at passports.govt.nz.
The measurement diagram, annotated.
Beside every sample output we publish the compliance diagram — frame ratio, head-height window, background colour swatch — drawn from the issuing authority. No guesswork before you pay.
Official source · www.passports.govt.nz/passport-photos
Common questions
- What makes this photo compliant?
- Every output is rendered to exactly 35×45 mm (900×1200 px at 600 DPI) with the #F2F2F2 background required by Department of Internal Affairs — Passports NZ. The JPEG is compressed to fit the 250–5000 KB cap.
- What if my photo is rejected?
- If the issuing authority rejects your photo because it doesn’t match the spec on this page, we refund you in full within 30 days. We can’t refund rejections for reasons unrelated to the photo (application errors, document issues, clerk discretion).
- Is my photo stored?
- Your uploaded photo and the rendered output are both deleted within 24 hours. We store only a SHA-256 hash and order metadata (for your receipt and chargeback defense). We never train models on your photo.